Is a national Facilities Management Service Provider company operating all throughout Australia supplying staffing solutions for commercial businesses.
As the service coordinator you will be responsible for providing over the phone customer service and assistance to our client in the Western Suburbs, logging incoming jobs on the system, scheduling and dispatching technicians and contractors to rectify issues, ensuring maintenance issues have been rectified, data entry and providing exceptional customer service.
You will be the face of the business and be the first point of contact for our clients and customers alike. This is an ongoing temporary role with the view to go permanent for the right person. You must be flexible to work a rotating roster either 9am-5pm or 11am-7pm, immediate start available.
You will have previous experience in a facilities management company as a service coordinator / helpdesk operator, have exceptional customer service skills and a friendly, clear phone manner. You will have experience liaising with people from a trades background, demonstrate knowledge of contractors and technicians and demonstrate attention to detail.
You will have experience in a phone-based position and be able to handle high workloads with competing demands.
The opportunity to join a national company that provides ongoing career development opportunities, excellent pay rates, and a warm and supportive working environment.
